Privacy Policy
Last Updated: 2024
1. Introduction
Welcome to UnTravel! We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website and services.
2. Information We Collect
We collect information that you provide directly to us as well as information that is automatically collected through your use of our services.
2.1 Information You Provide
– Account Information: When you create an account, we collect your name, email address, phone number, and password.
– Travel Plans: When you use our travel request tool, we collect details such as your travel preferences, destinations, budgets, and other relevant information.
– Payment Information: When you make a booking, we collect payment details, including credit card information and billing addresses.
– Communications: Any information you provide when you contact us, including through email, chat, or customer support inquiries.
2.2 Information Automatically Collected
– Usage Information: We collect information about your interactions with our website, including the pages you visit, the links you click, and the searches you conduct.
– Device Information: We collect information about the device you use to access our services, including hardware model, operating system, browser type, and IP address.
– **Cookies and Similar Technologies**: We use cookies and similar technologies to collect information about your preferences and interactions with our website.
3. How We Use Your Information
We use the information we collect for various purposes, including:
– To provide, operate, and maintain our services.
– To process your bookings and transactions.
– To personalize your experience and offer customized travel options.
– To communicate with you about your account, bookings, and customer support inquiries.
– To improve our website, services, and marketing efforts.
– To comply with legal obligations and enforce our policies.
4. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information with:
– Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, customer support, and marketing.
– Travel Partners: Airlines, hotels, and other travel service providers to facilitate your bookings and reservations.
– Legal Requirements: Authorities or law enforcement in response to legal requests, subpoenas, court orders, or regulatory requirements.
5. Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, and destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.
6. Your Choices
– **Account Information**: You can update or delete your account information at any time by logging into your account and accessing the account settings.
– **Marketing Communications**: You can opt out of receiving promotional emails from us by following the unsubscribe instructions included in each email.
– **Cookies**: You can set your browser to refuse cookies or alert you when cookies are being sent. However, some features of our website may not function properly without cookies.
7. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
UnTravel
Email: info@untravel.app
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Acknowledgment
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
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